Our app will save your user ID, but for your protection may not save your password. Keeping your user ID and password together is like keeping your debit card and PIN number together; it is not advised. If your phone has fingerprint capabilities, you may set them up to unlock your mobile app for a more convenient option. If you do save both, we recommend setting a security lock on your phone screen.

Our Mobile App links directly to our FSB Wallet App, so you can manage your debit or credit cards easily without having to log in separately. You can use FSB Wallet to lock or unlock your card(s), set transaction alerts, control when and where your card is used, and enter your travel plans. Another feature is the “Account Balances” function, where you can pre-set low-balance notifications.

You can use your FSB Mobile App to Mobile Deposit a check or checks up to a daily limit of $5,000. If your check total is larger than $5,000, you may call your local branch to speak with a branch manager about a potential limit raise. The manager may approve or deny the raise based on your conversation and may advise you to bring the check(s) into your local branch for further examination to limit risk.

Sharing your sensitive information exposes both yourself and the bank to risk and is therefore prohibited. Violations may result in the removal of Mobile Banking privileges. Also, checks deposited must be endorsed by you, the account owner, in a very specific way. No one else may endorse on behalf of the payee, except the bank when the item is deposited in person.

Currently, all personal accounts except a Credit Card are visible in the Mobile App. Your FSB Credit Card information is displayed in the browser Online Banking portal and can be accessed through its own separate Credit Card portal for increased management functionality. Business accounts are not viewable through the Mobile App as they require separate Business Online Banking setup.

Mobile deposits can take up to 1-2 business days to appear in your account. A mobile deposit is NOT real time and will NOT immediately appear as collected funds. Mobile deposits post to accounts once a day, at night, around 7-8pm. If there is an urgent need for the deposited funds to be available as soon as possible, a night drop at one of our branches should be utilized on non-business days, as it will be processed first thing the following business day.