Flanagan State Bank has contracted with DMI in order to provide you with the most cutting-edge technology available in the industry and to provide you with informative monthly billing statements.

You can access your loan information online here or from the top of our webpages by using the “Mortgage Online” button to the right of the main “Online Banking Login >” button.

• You can access details about your loan and your payment history.
• You can make a payment.
• You can sign up for automatic payments.
• You can obtain tax, escrow, and insurance information.
• You can view your monthly billing statement and escrow analysis statements.
• You can request a payoff.
• The primary borrower can sign up for paperless billing.
• You can access educational videos by clicking on the Help menu at the top, then visiting the Learning Center:
  • Mortgage Statement Overview & Paperless Billing
  • Payment Assistance Options
  • How To Read Your Escrow Statement
  • Understanding Insurance Claims
  • Understanding Lender Placed Insurance
  • Understanding Year End Tax Documents
• You can chat online with a representative during service hours.

Flanagan State Bank, P.O. Box 0054, Palatine, IL 60055-0054.

Yes! Your local Flanagan State Bank staff can view your loan and payment history and can answer your questions.

Yes. You can contact Mortgage Online directly at (866) 685-2686.

Yes! Just add Dovenmuehle Mortgage as a new payee, use your new loan number, and the zip code shown on your billing statement.

Full loan payments can be done in our banking offices. If you desire to make a partial payment we can discuss various options such as flex drafting with you or you can call Mortgage Online directly at (866) 685-2686.

Flanagan State Bank has not received your updated Automatic Payment Plan form. You can sign up for ACH payments again by using the “Mortgage Online” button.

The Mint APP will integrate with your bank account to track when your mortgage payment has been made, however, the new mortgage online portal is not able to integrate with Mint.

Options are as follows: a) mail in a check or money order made payable to Flanagan State Bank c/o DMI, 1 Corporate Dr. Suite 360, Lake Zurich, IL 60047; b) Set up an online bill pay through a personal checking account using the above address information; c) Call in a payment to 800-669-0340. There is a $11.50 processing fee associated with this method.

Please contact DMI directly by calling 1-877-592-0192. You will then be connected with a Loss Draft Representative who will go over the next steps you need to take. You may also log into Mortgage Online and click the “Help” button. From there, click “Overview Video” and then “Understanding Insurance Claims” to watch an educational video.