woman in yellow shirt with short brown hair holding a phone looking confused

We often hear questions from customers like, “Where can I find my checking account number?” as well as inquiries about setting up direct deposit, transferring funds, and handling a lost debit card.

We’re always happy to help, but you may find the answers you need in our Frequently Asked Questions, covering topics like checking accounts, electronic payments, and more.

Of course, you can always visit one of our branches or call our customer service number at 1-815-796-2264 with any questions about your accounts.

Checking Account FAQs

  1. How can I find my checking account number?

On Your Checks: Your account number is located at the bottom of your checks, typically in the middle, following the routing number.

Through Online Banking: Log in to your online banking account to view your account number in the account details section.

On Bank Statements: Your account number is displayed on your bank statements, whether paper or electronic.

Contacting the Bank: Visit a branch or call customer service at 1-815-796-2264 for assistance.

  1. What is Flanagan State Bank’s routing number?

The routing number for Flanagan State Bank is 071118264.

  1. How do I set up direct deposit?

Obtain Necessary Information: Provide your employer with Flanagan State Bank’s routing number (071118264) and your checking account number.

Complete Employer Forms: Fill out any direct deposit authorization forms your employer requires.

Submit Documentation: Return the completed forms to your employer’s payroll department.

  1. How can I avoid overdraft fees?

Monitor Account Balances: Regularly check your account balance through online banking or the mobile app.

Set Up Alerts: Use account alerts to notify you when your balance is low.

Consider Overdraft Protection: Link another account for automatic transfers to cover overdrafts.

  1. How do I order new checks?

Visit a Branch: Stop by any Flanagan State Bank branch to place an order.

Contact Customer Service: Call 1-815-796-2264 for assistance with check orders.

  1. What should I do if I lose my debit card?

Lock Your Card: Temporarily lock your card through the mobile app or online banking.

Report the Loss: Contact any Flanagan State Bank branch during banking hours to report the lost card and request a replacement.

 

hand holding a phone and computer screen. Both show online banking on the screens.

 

  1. How can I access online banking?

Enroll Online: Visit the Flanagan State Bank website and follow the instructions to enroll in online banking.

Download the Mobile App: Access your accounts on the go by downloading the Flanagan State Bank mobile app for your device.

  1. How do I set up automatic bill payments?

Use Online Bill Pay: Log in to your online banking account, navigate to the Bill Pay section, and follow the prompts to set up one-time or recurring payments.

  1. How can I contact customer service?

Phone: Call 1-815-796-2264 during business hours.

Visit a Branch: Find the nearest branch location on the Flanagan State Bank website.

  1. How do I reset my online banking password?

Steps to Reset: Visit the online banking login page and click “Forgot Password.” Follow the prompts to reset your password. For additional help, contact customer service at 1-815-796-2264.

  1. Can I link my checking account to apps like Venmo or PayPal?

Yes, you can link your Flanagan State Bank checking account by providing your routing and account numbers during setup in the payment app.

 

man and woman sitting at table going over paperwork

 

  1. How do I report suspicious activity on my account?

Contact customer service immediately at 1-815-796-2264 or visit a branch. Use online banking to monitor account activity regularly.

  1. Can I schedule recurring transfers?

Yes, online banking allows you to schedule recurring transfers between accounts, making it easy to save or manage funds.

  1. Can I open a joint checking account?

Yes, Flanagan State Bank allows joint accounts. Both account holders must provide identification and complete the application process.

  1. How do I stop a payment on a check?

Contact customer service at 1-815-796-2264 or visit a branch to request a stop payment. You’ll need to provide the check number and amount. Fees may apply.

Take Control of Your Finances with Ease!

At Flanagan State Bank we offer personalized solutions for all of your banking needs, such as managing your checking account or setting up direct deposits. Contact us online or stop by your local branch today to get started with the service you deserve.